Verizon Wireless remains king of customer care, according to J.D. Power and Associates. It’s the fourth consecutive time Verizon has claimed top honors in the bi-annual wireless customer care full-service performance study. The 2013 volume 1 survey results are based on responses from 7,332 wireless subscribers from July through December 2012. Verizon scored 766...
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Verizon Wireless took top honors among major carriers in Consumer Reports’ 2012 wireless subscriber survey, which is based on participation from over 63,000 readers. Sprint and T-Mobile were next in line, respectively, while AT&T, the second largest carrier in the nation, finished last of the big four. It’s important to note, however, that AT&T...
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Verizon may be flaunting its 4G LTE network dominance in a recent ad, but T-Mobile thinks the introduction of its Unlimited Nationwide “4G” Data plan is enough to keep customers from jumping ship. T-Mobile’s new “Come Out of the Dark” TV commercial promotes no caps, no overages and no limits on a Nationwide 4G...
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According to the J.D. Power and Associates 2012 U.S. Wireless Network Quality Performance Study (Volume 2), which is based on responses from 26,695 customers between January and June, Verizon Wireless currently ranks highest in five out of six geographic regions. Verizon leads the pack in the Northeast, Mid-Atlantic, Southeast, Southwest and West regions. U.S....
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T-Mobile USA will be adding unlimited nationwide 4G data to its arsenal on September 5. No data caps, speed limits or bill shock – that’s how Magenta seems to be marketing the new unlimited 4G add-on in its official press release, which can be viewed below. Current subscribers can upgrade their existing service by...
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AT&T has flipped the 4G LTE switch in a couple new areas of Texas and Arkansas. Customers in Waco, Fayetteville, Springdale, Rogers and Bentonville can now access lightning-fast LTE data speeds. While AT&T’s coverage of 53 total markets easily trumps Sprint’s soon to be 19 markets, it doesn’t exactly measure up to Verizon’s latest...
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Verizon Wireless’ 4G LTE network will go live in 34 new markets and expand in 38 more markets starting August 16. With the latest additions and expansions, Big Red claims its LTE network is larger than all other U.S. wireless carriers combined with more than 75% of the population covered in 371 markets across...
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You wouldn’t think it, but Verizon Wireless and fast food chain In-N-Out Burger actually have something in common: a secret menu. Big Red’s Share Everything plans allow families to share from a pool of data at a rate of 2GB for $60, 4GB for $70, 6GB for $80, 8GB for $90 or 10GB for...
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AT&T announced its Mobile Share plans in mid-July with a tentative launch time-frame of August, but now the second largest wireless carrier in the U.S. has set an exact availability date. The new plan options will go live starting August 23rd. Similar to Verizon’s Share Everything plans, AT&T customers under the same plan can...
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Four more cities in Maryland, Texas, Georgia and Kansas will be treated to Sprint’s 4G LTE network and lightning-fast data speeds by September 3rd (Labor Day). Check out the short list below. September 3 Additions: - Baltimore, MD - Gainesville, GA - Manhattan/Junction City, KS - Sherman-Denison, TX Original Launch Markets: – Dallas, Texas...
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Verizon Wireless’ 4G LTE network will be available to 33 new markets and expanded in 32 other markets on July 19th. That brings total coverage to 337 markets. The largest wireless carrier in the US is on track to cover more than 400 markets by the end of 2012. Read on for the full...
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Today, AT&T announced its new Mobile Share Plans which will allow customers to share data across multiple smartphones, tablets and other mobile devices starting this August. Similar to Verizon’s Share Everything plans, AT&T customers on the same account can get unlimited voice/texts per line while sharing a limited amount of data between up to...
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Today, Sprint ushered in a new era of the Now Network by finally launching its 4G LTE network in a handful of markets. Sprint customers in select cities of Texas, Missouri, Kansas and Georgia (list of cities below) now officially have access to lightning-fast LTE data speeds. Sprint LTE-capable devices include: the HTC EVO...
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Posted above is Verizon Wireless’ TV commercial for their new Share Everything Plans, which go live tomorrow, June 28th. The Share Everything plan scheme is simple: you get unlimited talk, unlimited text, and then share data from a single pool between up to 10 devices. For example, you pay $40 per smartphone on the...
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Today, Verizon Wireless announced Share Everything Plans that they claim will “forever change the way customers purchase wireless services.” The idea is simple, family members get unlimited voice/texts and share a limited amount of data between up to 10 smartphones/tablets. Also, the Mobile Hotspot service is included at no additional charge. The Share Everything...
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