Posts Tagged ‘ jd powe and associates ’

JD Power: Verizon Leads in Customer Care for 4th Period

February 8, 2013

Verizon Wireless remains king of customer care, according to J.D. Power and Associates. It’s the fourth consecutive time Verizon has claimed top honors in the bi-annual wireless customer care full-service performance study. The 2013 volume 1 survey results are based on responses from 7,332 wireless subscribers from July through December 2012. Verizon scored 766...
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